
VICTORIA BARLA
Wellness Solutions Architect
Terms and Conditions
This page outlines terms and conditions for all services.
1. Introduction
1.1 Services Offered
Vantage Made ("Activity Provider") offers Transformation Coaching, Holistic Nutrition Coaching, Physical Fitness programs, and associated activities to you ("Participant").
1.2 Definitions
Definitions of terms used in this Agreement include:
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Activity Provider: Vantage Made or its designated representatives.
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Participant: The individual engaging in the offered services.
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Agreement: This document, detailing terms and conditions.
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Date of Effect: The date on which these terms and conditions come into effect.
2. Services Provided
2.1 Overview of Services
The Activity Provider, Vantage Made, offers three main pathways tailored to the individual needs of the Participant:
Pathway 1: Transformation Coaching
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Objective: To identify and overcome mental or emotional blocks, unlocking true potential.
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Approach: Collaborative deep diving into mindset, breaking through limiting beliefs, discovering true self, and aligning with life's purpose.
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Commitment: Minimum three-month journey, offering knowledge, guidance, and tools for sustainable transformation.
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Availability: In-person training sessions available in St. Petersburg, FL, as well as virtual training options.
Pathway 2: Holistic Nutrition Coaching
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Objective: To nurture the body with the right nutrients and understand their integration into the lifestyle.
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Approach: Moving beyond conventional calorie-counting, focusing on the intricate dance of energy, essential nutrients, absorption, digestion, and the development of a mindful relationship with food.
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Commitment: Minimum three-month journey, offering knowledge, guidance, and tools for sustainable transformation.
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Availability: In-person training sessions available in St. Petersburg, FL, as well as virtual training options.
Pathway 3: Physical Fitness Training
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Objective: To enhance overall health through personalized training programs.
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Benefits: Balancing activity levels, enhancing energy, optimizing physical health, with an emphasis on the mind-body connection.
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Availability: In-person training sessions available in St. Petersburg, FL, as well as virtual training options.
2.2 Scheduling and Locations
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Sessions: Reservation-based and must be booked in advance.
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Rescheduling Options: Provided as needed, subject to availability.
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Locations: Offered at various locations, including in-person facilities, virtual platforms, or other designated spaces.
2.3 Online Platforms
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Specific tools or applications used for virtual sessions will be communicated to Participants.
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Technical Support: Available for assistance with online platforms.
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Privacy and Security: Ensured through secure and encrypted channels.
2.4 Accessibility Statement
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Services are designed to be accessible to all individuals, in accordance with applicable disability laws and standards.
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Accommodations: Available upon request to ensure accessibility.
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Inclusivity: A commitment to an inclusive environment that welcomes all abilities, backgrounds, and needs.
3. Client Responsibilities
3.1 Physical Readiness
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Medical Approval: Clients must ensure they have obtained necessary medical clearances or approvals to engage in the programs offered.
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Health Assessment: Clients must complete a health assessment, providing accurate information to guide the Activity Provider in customizing services to individual needs.
3.2 Client Commitment
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Adherence to Schedule: Clients must commit to the schedule agreed upon at the time of booking, including timely arrivals and adherence to session durations.
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Respectful Conduct: Clients are expected to maintain a respectful attitude towards the Activity Provider, other participants, and the facilities used.
3.3 Health and Safety
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Acknowledgment of Risks: Clients must recognize and accept the inherent risks associated with activities, including but not limited to malfunctioning equipment, slipping, and tripping.
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Safety Compliance: Clients must follow all safety guidelines and instructions provided by the Activity Provider, including the proper use of equipment and observing any safety precautions.
3.4 Liability Waiver
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Requirement: Participants must sign the liability waiver before engaging in any services provided by the Activity Provider. The waiver includes specific details regarding potential risks and participant responsibilities, and is provided as an attachment to this Agreement or available upon request.
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Understanding: Participants should read and fully understand the liability waiver before signing.
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Refusal: Failure to sign the liability waiver may result in the refusal of services.
3.5 Communication
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Openness: Clients are encouraged to communicate openly with the Activity Provider, including any concerns, needs, or feedback that may arise during the engagement.
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Responsiveness: Clients should promptly respond to any communications from the Activity Provider, including scheduling, rescheduling, or other matters related to the services provided.
4. Payment Terms
4.1 Fees
Payments made upfront; details of packages and pricing plans provided.
4.2 Payment Schedule
As agreed upon during purchase.
4.3 Accepted Methods
Debit or credit card.
4.4 Late Payment Penalties
Delays in payment may lead to rescheduling.
5. Confidentiality
5.1 Handling of Information
Personal and medical information will be securely handled, stored, and possibly shared in compliance with relevant data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA).
6. Liability and Waivers
6.1 Assumption of Risk
Acknowledgment and acceptance of potential risks. Full details are outlined in a separate document titled "Assumption of Risk."
6.2 Limitation of Liability
Release of claims against the Activity Provider as detailed in "Assumption of Risk."
7. Intellectual Property
7.1 Rights and Restrictions
Activity Provider's intellectual property rights in materials, methodologies, or content such as handouts, course work, and action plans provided are protected. Unauthorized reproduction, distribution, or other forms of exploitation are strictly prohibited.
8. Termination
8.1 Grounds for Termination
Participant Safety violations, breaches of conduct, or detrimental behavior.
8.2 Process and Consequences
Reasonable notice required, with refunds for remaining sessions calculated on a pro-rata basis.
8.3 Cancellation Window
To cancel or reschedule a personal training session, clients must provide at least 24 hours' notice.
9. Governing Law
9.1 Governing Law
The laws of the State of Florida will govern this Agreement, regardless of the Participant's country of residence.
9.2 Dispute Resolution
Any disputes arising from or in connection with this Agreement shall be resolved through arbitration in Pinellas Park, FL, or through an online dispute resolution platform, as agreed upon by the parties.
9.3 Compliance with Local Laws
Participants are responsible for complying with all local laws and regulations in their jurisdiction, including but not limited to those related to accessing and using the services provided.
9.4 Privacy Policy
The Activity Provider, Vantage Made, is fully committed to protecting the privacy and security of our clients' personal information. The following outlines our practices and compliance:
Compliance with GDPR: While not required by law, we are in compliance with Europe's General Data Protection Regulation (GDPR) for clients within the European Union. This includes, but is not limited to, the rights of access, rectification, erasure, and objection as laid out in the regulation.
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Right to Erasure: You have the right to request that we erase your personal data. We will erase your data without undue delay on the grounds, including but not limited to the following examples:
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​Your personal data are no longer necessary for the purposes for which they were collected or processed.
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You withdraw your consent to the processing of your data (where consent is the legal basis for processing).
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You object to the processing of your data and there are no overriding legitimate grounds for continuing to process your data.
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Your personal data have been unlawfully processed.
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Your personal data need to be erased for compliance with a legal obligation to which we are subject.
To request erasure, please contact us at admin@ vantagemade.com.
Encryption and Security: Our platform employs encryption methods that comply with Payment Card Industry (PCI) standards, ensuring the highest level of security for personally identifiable information. All sensitive data is rendered unreadable without a cryptographic key, protecting against unauthorized access.
No Sale of Personal Information: Vantage Made upholds a firm policy against the sale of Personal Information as defined in GDPR and in accordance with US laws, such as, the California Consumer Privacy Act (CCPA). We have never sold Personal Information to third parties, even before the effective date of this policy.
Third-Party Interactions: Third party vendors are key to any business in today’s interconnected economy, providing critical services like billing, software development, or data storage. We only engage only with vendors who show a robust security posture. Our consultants accomplish this by conducting quarterly vendor risk assessments and continuous monitoring on security threats, as part of their vendor risk management (VRM) and holistic third party risk management (TPRM) programs.
Link to Third Party Platform Privacy Policy: For a comprehensive understanding of our privacy practices, including how our platform service provider collects, uses, discloses, and safeguards your personal information, please refer to their Privacy Policy.
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Transparency and Access: We believe in maintaining transparency about our data collection and processing practices. Clients may request information about the use of their personal data at any time, and we will provide timely responses.
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Contact Information for Privacy Concerns: If you have any questions or concerns regarding our privacy practices, please contact us via email.
By utilizing our platform and services, you acknowledge and agree to our Privacy Policy, and you provide your consent for us to collect, use, and disclose your personal information in accordance with these terms.
9.5 Currency, Payment Processing, and Fees
Transaction Fees:
If you're in an EU Country: 1.9% of the transaction amount + 0.30 EUR
If you're in Switzerland: 2.3% of the transaction amount + 0.30 CHF
If you're in the United Kingdom: 2.1% of the transaction amount + 0.20 GBP
Chargeback Fees:
Should you initiate a chargeback, you may incur a $25 fee.
Refunded Payment Fees:
If you receive a refund, the original processing fees won't be returned to you. For example, in the U.S., if you get a $100 refund, the original processing fee of $2.90 (2.9%) + $0.30 won't be paid back.
Value Added Tax (VAT):
The VAT will be as per the rules of the third-party payment services provider.
Payment Methods:
You can pay with a Credit/Debit Card using Wix Payments.
Currency Conversion:
You are responsible for any fees or other charges related to currency conversion if you're making an international transaction.
Questions and Support:
If you have any questions or need assistance with payments, fees, or other financial matters, please contact admin@vantagemade.com.
By purchasing our services, you agree to these payment terms, including all applicable fees. Make sure to understand these fees before completing your purchase.
10. Miscellaneous
10.1 Force Majeure
Neither the Participant nor the Activity Provider shall be liable for any failure or delay in performing their obligations under this Agreement if such failure or delay is caused by circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labor strikes, natural disasters, or interruptions in telecommunications or power supply. Any obligations affected by such circumstances shall be postponed for the duration of the event.
10.2 Entire Agreement Clause
This Agreement, including any attachments or referenced documents, represents the entire agreement between the Participant and the Activity Provider and supersedes all prior agreements, understandings, or representations, whether written or verbal.
10.3 Modification
The Activity Provider reserves the right to modify this Agreement with at least a 30-day notice to Participants, with such modifications to be communicated in writing.
10.4 Opportunity for Legal Counsel
Participants have had the opportunity to seek legal counsel regarding this Agreement.
10.3 Modification
The Activity Provider reserves the right to modify this Agreement with at least a 30-day notice to Participants, with such modifications to be communicated in writing.
10.4 Opportunity for Legal Counsel
Participants have had the opportunity to seek legal counsel regarding this Agreement.
11. Cancellation and Scheduling Policies
The following outlines the policies related to the cancellation and rescheduling of personal training sessions and other services offered by the Activity Provider:
11.1 Cancellation Window
To cancel or reschedule a personal training session, clients must provide at least 24 hours' notice.
Details are as follows:
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Cancellation without any fees is allowed, provided that the cancellation is made at least 24 hours before the scheduled session time.
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Rescheduling is allowed without any fees, provided that the rescheduling is initiated at least 24 hours before the scheduled session time.
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All sales are considered final once a session has taken place, and refunds will not be issued after that point.
11.2 Trainer Cancellation
Clients will receive prior notice and a rescheduled session at a convenient time if the trainer has to cancel.
11.3 Honest and Open Communication
We encourage open communication; thus, if clients encounter any obstacles with their appointments, we urge them to reach out to us promptly.
12. Purchase Agreement
12.1 Authorization
By purchasing any services, you authorize charges to your debit or credit card. The amount indicated at the time of purchase will be charged for each billing period.
12.2 Receipt and Statement
You will receive a receipt for each payment, and the charge will appear on your credit card statement.
12.3 Notice of Change
You agree that unless the date or amount changes, no prior notification will be provided. In the event of changes, you will receive notice from Vantage Made at least 30 days prior to the payment being collected.
12.4 Pricing or Billing Changes
The Activity Provider must provide at least a 40-day notice via email to you (the Participant), in the case of any pricing or billing changes.
13. Acceptance of Terms
By making a purchase, participating, or accessing our services, the Participant acknowledges and agrees to all the terms and conditions outlined in this Agreement. The acceptance of this Agreement is considered automatic upon purchase or participation and does not require a physical or electronic signature. Continued use of our services constitutes an ongoing acceptance of these terms. The Participant is responsible for reviewing and understanding this Agreement in full before engaging with the services provided by the Activity Provider.
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Last updated: January 2023